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Find fresh comics and articles on today’s dynamic workplace. Posted twice a month, articles focus on the AI-Human connection, effective leadership and our engagement and joy at work.

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We Humans believe in the things we can see…

Exploring New Work Models

Post-covid employee engagement Fiona Passantino, late January 2022 The Many-headed “Hybrid” Hydra We’ve gone back and forth for months now. How do we go back to work “when all this is over”? Do we mandate a full physical return? Do we go fully remote? Adopt a...

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NonBoarding

Post-covid employee engagement Fiona Passantino, January 2022 Remember those first few weeks, months, at a new job? How lost and useless you might have felt? Overwhelmed with new information, hundreds of names to remember, a raft of new tools, platforms, processes and...

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Here we are, now.

Post-covid employee engagement Fiona Passantino, Late December 2021 Another year comes to a close. If we look at our exact moment in history right now, we are in the second year of a Global Pandemic, and nearly at the end of the alphabet soup of Covid variants. We are...

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Why EX is the new CX

Post-covid employee engagement Fiona Passantino, December 2021 Gallup recently revealed that only 31% of the US working population describe themselves as engaged. The least engaged were leaders and mid-level managers[i]. The Great Resignation is here and it’s...

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Flipping the Org Chart

Flipping the Org Chart

An organization with a flipped org chart is one where the people doing the talking and ideation are the same ones in the field interacting with the customer. The people doing the listening and implementing are the leaders. The traditional, top-down org chart is...

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Communicating Psychological Safety in the Workplace

Communicating Psychological Safety in the Workplace

There is no fast and easy way to solve conflicts in the workplace. Rebuilding trust takes time and dedication. How these disputes are resolved is baked into the formative values of the company, and communicating this is done with a one-two punch of talking about it...

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The Return.

Workplace communication and our post-covid strategy Fiona Passantino, August 2021 With vaccination numbers rising, and case numbers plummeting, we’ve finally arrived. We are now at Post Covid. By now, we’ve all been in to the office at least once to wipe the dust off...

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Lessons from Mythology

Help from the ancient storytellers to guide our Post-Covid Communication As our world becomes ever more complicated and our way of life more fragile, we need the skills of the ancient Storyteller and the tools of the Epic and metaphor to deliver us the information we...

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Six tips for Better Crisis Communication

Jump start more effective workplace communication by messaging with pictures rather than words. During a crisis, frightened humans need two things with equal urgency: the rapid communication of crucial facts and the feeling that we are not alone, that we are in this...

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