Hot off the press…
Fiona writes two in-depth articles on the AI-Human experience, exploring one urgent topic each time.
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“Are these written by AI? No! I am one of these weird people who loves to write and draw. AI helps me gather my thoughts and explore topics more deeply and is always there for a chat.”
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We Humans believe in the things we can see…
Often, our top-level leaders live in another world; they work at the same company with the same goals, vision and share the same elevators, but are invisible to the community working for them. How can leaders increase their presence, visibility, and interaction with...
“Quiet quitting” describes an employee who “switches off” psychologically; logging in, doing the bare minimum to avoid being fired or becoming burned out, and at the end of the day, logs off. No more weekend or evening work. “Quiet firing” is the other side of...
Engagement Managers are often measured by how they move the needle on employee net promoter scores or attrition rates. But in fact, it’s all about the details. Conveying the feeling of being heard, seen, valued and respected in the workplace, and allowing for...
We all know what “burn-out” is: a medical-emotional condition that can be identified and quantified. “Burn-in” is an invisible, little-known phenomenon that affects high-functioning teams and is just as dangerous. How do you know if your team is in danger of...
A great way to rocket-fuel employee engagement – especially among your younger cohort – and jump-start the process of fattening the leadership pipeline; taking very fresh voices and training them for very high-profile public speaking roles from a very...
In the Post-Covid world, we define our values as an organization, collectively. We can brainstorm together, in real-time, from step zero, with every person having a say. Enormous, collaborative co-creation sessions which weave together all voices of the community are...
While the pandemic made us adjust to work from home, life after Covid forces us to be flexible about how we define the physical workspace and how this adds to the overall employee experience. Understanding the Four Basic working Personas and what motivates them to...
Turning repetitive tasks into raw materials for light, fun competition works for training, testing, awareness, problem solving and performance at work. It increases our engagement, builds teams and has the capacity to make these tasks more enjoyable. A few easy ways...
“Purpose” is a co-production of everyone in the organisation; fluid, organic and constantly needs adjustment. How do you know your purpose fits all? The answer is invisible diversity, celebrating the different thinkers among us, and making the creation of purpose an...
Post-covid employee engagement Fiona Passantino, Early July, 2022 Despite the gains workers have made through the Covid pandemic – increased flexibility, better conditions – the result has been higher workloads for everyone. With all the people leaving the...
Employee Engagement Fiona Passantino, Early June, 2022 One of the best restaurants in the Netherlands some years ago used to issue every table with a small plastic cow. People would be seated and the waiters left the room. No drinks, amuses or bread were served....
Post-covid employee engagement Fiona Passantino, Early May, 2022 The vacation that nearly wasn’t… When the pressure is on, many people can only deal with high workload by working from home, away from distractions and spontaneous, new projects. In early...
