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Find fresh comics and articles on today’s dynamic workplace. Posted twice a month, articles focus on the AI-Human connection, effective leadership and our engagement and joy at work.

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We Humans believe in the things we can see…

Understanding Microsoft CopilotAI

Understanding Microsoft CopilotAI

Microsoft Copilot is a set of AI-driven features that combine and power existing Microsoft products (Windows 11, Bing Search, Microsoft Edge) and all your unmissable productivity apps (Word, Excel, PowerPoint, Outlook, Teams). The idea is to use Copilot as you search,...

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AI “Tech Bro” Culture

AI “Tech Bro” Culture

The rapid advancements in AI, towards Artificial General Intelligence (AGI) at all costs, have profound implications for the rest of us. We are being disrupted, rendered irrelevant with every new feature, model and rollout. Combine this with the slow pace of...

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AI and the “Left-Brain-Right-Brain”

AI and the “Left-Brain-Right-Brain”

We all intuitively identify with the “Left-Brain, Right-Brain” model; some of us were better at math while others were linguists. Today’s AI algorithms use a “Mixture of Experts” structure that allows for narrow efficiencies in intelligence types. More...

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AI-Powered Onboarding

AI-Powered Onboarding

AI can be a valuable tool to improve the onboarding process for new hires. Onboarding is critical because roughly 90% of employees decide with the first six months whether to stay or leave a company, and 20% leave within the first 45 days. AI can shape the onboarding...

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Stand-up Comedy for Business Communication

Stand-up Comedy for Business Communication

Nothing is harder than delivering a “tight five” in a crowded bar. For a professional keynote speaker seeking to level up, stand-up comedy is the perfect training ground. Specifically, learning the tricks and techniques of comedians. What I gained from my time in the...

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Quantum Computing

Quantum Computing

AI software is advancing at lightning speed. But what about the hardware? Moore’s Law states that the number of transistors on a microchip doubles every two years. This drives computing power. But there are physical limitations of how small transistors can be....

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Women in AI

Women in AI

AI is one of the world’s fastest growing industries in 2024, predicted to grow 38% until 2030[i]. But in this exciting space with room to expand, why are only 22% of AI employees female[ii]? Like many things, the imbalance is due to a complex combination of societal,...

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The EU AI Act Explained

The EU AI Act Explained

Designed to make sure Artificial Intelligence (AI) is used safely and ethically across Europe, the EU AI Act like a rulebook for AI development and use. AI is a powerful tool, but it can also be risky. What’s the EU Act all about, and what do you need to know? The...

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The AI Integration Roadmap

The AI Integration Roadmap

No matter where your organization stands on the spectrum of AI understanding and adoption, the process of AI integration follows a fairly predictable path. Having a roadmap to shine a light on what needs to happen and when, is both calming and practical for a team of...

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Building APIs

Building APIs

It’s impossible to use Enterprise AI without understanding the API. The AI-powered leader will need to deeply understand what this is, how it works, what you need to make it run, and whether or not it’s worth it. A few tips for getting started. AI Leadership, Fiona...

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AI-Powered Talent Retention

AI-Powered Talent Retention

AI is changing the talent acquisition landscape; some 63% of European companies and 99% of US Fortune 500 companies use AI to recruit. On the other side of the talent divide, 75% of applicants use AI to help them land a job. What are the consequences? Ghost...

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What’s Your Stack?

What’s Your Stack?

In the AI-Powered workflow, your “stack” is the selection of AI you use together to meet all your varied needs. There’s no time to road test every single one of these and still carry on with your full-time job. And, most of them carry a monthly subscription. What...

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The Irritating Conundrum of AI-Human Alignment

The Irritating Conundrum of AI-Human Alignment

Have you ever entered what you believe is a perfectly harmless prompt only to have a long scolding response from a machine, that our request is somehow improper and thus unanswerable? Why do LLMs feel they need to protect us from ourselves, and inflict their...

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AI Center of Excellence

AI Center of Excellence

The AI-powered leader wants a sustainable, continuously repeating AI maturity cycle within the organisation. A multidisciplinary AI Centre of Excellence (AI CoE) brings together expertise, best practices, and resources to drive excellence and innovation for the...

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Build-a-Bot: A Guide to GPTs

Build-a-Bot: A Guide to GPTs

OpenAI’s GPT Builder allows premium users to build their own version of the foundational model that provide specific information based on the instructions, data and reference material you provide. These babies are multimodal, easy to build and wildly popular with the...

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How We’re About to be 10x-ed

How We’re About to be 10x-ed

As non-technical professionals are learning about AI and, one by one, incorporating it into their workflows, the bar will slowly be raised about the office. Employees will soon be expected to handle a wider range of tasks and responsibilities because they can process...

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Reinvention of the Freelancer

Reinvention of the Freelancer

If you’re working at a company, AI will likely transform your role, rather than eliminate it. But if you’re a freelancer who takes on certain creative tasks for organizations, your Human skills may soon be redundant. How to tell if your role is at risk and how to...

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AI-Powered Onboarding

AI-Powered Onboarding

Only 12% of employees found that their organization does a good job with the onboarding experience[i]. But ChatGPT and Midjourney can combine powerfully to give the new joiner a highly personalized, energetic and distinctly Human welcome to a new role, whether it’s...

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The Digital Nomads of Madeira

The Digital Nomads of Madeira

Thanks to the tools a pandemic built, the global “Digital Nomad” culture and lifestyle is a growing phenomenon. The freedom to live in beautiful places while still logging in at work, experiencing high levels of wellbeing that you don’t have at home, draws some 10,000...

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Voice AI

Voice AI

A two-minute audio clip is all you need to clone a voice; before you know it, you are listening to yourself reciting poetry in French or asking where to find a reliable cat café in Japanese. Voice AI has the potential to give so many more of us the ability to be heard...

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Epic Communication

Epic Communication

As our world becomes ever more complicated and process-oriented, we find our world becoming very small – our digital spaces, the constant distractions and the noise of our current media landscape. We need big stories of adventure, heroes and villains, guides and...

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AI-Powered HR: The Smooth Exit

AI-Powered HR: The Smooth Exit

Who has time for the offboarding ritual of employee knowledge transfer, contact collection and the all-important exit interview? Surely not the overworked HRBP with a looming annual re-org to hire for in Q3. And it’s also… icky. Who wants to talk to a soon-to-be ex?...

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The Power of Silence

The Power of Silence

In our current media landscape, with its abundance of information, constant chatter and noise, building in silence has become essential. Generative AI will thousandfold this condition as it issues forth content in all forms – video, images, audio, words-words-words...

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Why AI Needs Us

Why AI Needs Us

With all the swirling emotions, it’s good to know that Humans still – and may always – have the edge when it comes to communicating with other Humans (which, thankfully, we are still doing). Why the absence of Human-generated content will actually make Large Language...

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AI-Powered Visual Communication

AI-Powered Visual Communication

/imagine… an AI application that generates stunning, original art with the same ease as ChatGPT does for copy. Today’s content creators need visuals as much as they need words. Midjourney is one of several text-to-image GAN applications that ignite the debate about...

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Urgency Management

Urgency Management

Teams who hear the words “urgent” and “crisis” too often, the word begins to lose its meaning and eventually, it starts to get tuned out. If everything is urgent and all things need to happen “yesterday”, then something further up the chain is going wrong. Five ways...

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In-House Coaching

In-House Coaching

Leaders today need to be visible. Not just physically present for their teams but digitally, producing posts and thought leadership content for internal and external audiences. When words are needed, ChatGPT can help. Refine for accuracy, voice and coherence, it’s a...

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Making ChatGPT Your B*tch

Using AI for Professional Content Creation Leaders today need to be visible. Not just physically present for their teams but digitally, producing posts and thought leadership content for internal and external audiences. When words are needed, ChatGPT can help. Refine...

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The True Cost of our Disengagement

Whether by layoff, reorg or attrition, many businesses underestimate the true cost of losing talent, which goes beyond the obvious visible, “hard” expenses of payouts, fees, recruiting and training new employees. The “soft”, unseen costs are dips in productivity,...

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From “Single Use” to “Recycle” Mindset

From “Single Use” to “Recycle” Mindset

We suffer from a use-once-and-throw-away mindset. This goes for both plastics and people. Companies exhale and inhale staff on an annual cycle, but nothing ever truly disappears. The plastic particles from a single-use bottle come back into our drinking water, our...

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Ramadan at Work: A Guide for Getting it Right

Ramadan at Work: A Guide for Getting it Right

Ramadan kareem! If you work in a diverse, international organization, chances are a portion of your workforce will be practicing Muslims; for an entire month starting March 22-23 (depending on the moon), they will refrain from eating or drinking from sunrise to...

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Managing Rebels: Who They Are and What They Need

Managing Rebels: Who They Are and What They Need

We all have one. The brash, high-performer with the big mouth. A fountain of radical ideas, constantly pushing back against the status quo. He bends the rules, ignores advice and does things his own way. Emotional, intense and stubborn, he takes your time and upsets...

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Reaching the Factory Floor

Reaching the Factory Floor

For many multinationals, internal communication is split between the office workers and those on the factory floor. Plant and field workers have some of the hardest jobs and provide core value for the company. Yet this group shows low engagement and out of touch with...

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Quiet Quitting and Quiet Firing

Post-covid employee leadership Fiona Passantino, Mid-January 2023 “Quiet quitting” describes an employee who “switches off” psychologically; logging in, doing the bare minimum to avoid being fired or becoming burned out, and at the end of the day, logs off. No...

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Engagement is About the Details

Engagement is About the Details

Engagement Managers are often measured by how they move the needle on employee net promoter scores or attrition rates. But in fact, it’s all about the details. Conveying the feeling of being heard, seen, valued and respected in the workplace, and allowing for...

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Speakers’ Pools

Post-covid employee engagement Fiona Passantino, Early November, 2022 Fattening the pipeline While some employees are happy doing the same thing every day for many years, most want to see a path forward, a plan to grow and evolve, and move up within the organization....

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Co-Crea-Paloozas

Post-covid employee engagement Fiona Passantino, Late September, 2022 New era, new values As we enter our post-Covid period in history, many organizations are taking a hard look in the mirror. Who are we? What do we stand for? What is our Meaning, and Purpose? Why are...

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Personas

Post-covid employee engagement Fiona Passantino, Early September, 2022 Hybrid is (still) here At any given time, some of us will be working from home and some will be in the office. That’s the current reality of “hybrid”: a shapeshifting concept that will likely...

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Gamification

Post-covid employee engagement Fiona Passantino, late-August, 2022 Where’s the fun? Work isn’t supposed to be “fun”. It’s serious, hard, challenging, and absorbing. Children have fun. Grownups engage in intellectual stimulation, meaning and purpose. There is no room...

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Purpose

Post-covid employee engagement Fiona Passantino, mid-August, 2022 And yet most of the time, company purpose is written by a small handful of marketing and communication professionals behind closed doors. Or an external company. About two-thirds of (US-based) employees...

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Finding the Funny

Post-covid employee engagement Fiona Passantino, Early June, 2022 Even if the deadlines are tight and the stakes are high, laughter is the best weapon against high-stress situations. One of the best restaurants in the Netherlands some years ago used to issue every...

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Navigating the Post-Covid Power flip

Post-covid employee engagement Fiona Passantino, Early May, 2022 The vacation that nearly wasn’t… When the pressure is on, many people can only deal with high workload by working from home, away from distractions and spontaneous, new projects. In early...

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The day the Easter Bunny came to work

Post-covid employee engagement Fiona Passantino, Late April, 2022 A Case Study April 2022. As case numbers dwindle down and mask mandates are removed, distance orders relaxed and days in quarantine no longer a “thing”, it was time to start trickling back in to the...

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Handing back 5%

Post-covid employee engagement Fiona Passantino, Early April, 2022 The experiment Way back when Covid was sweeping through our lives for the first time, we had no idea what to expect. We were sent home in large numbers, teams pulled apart and projects implemented in a...

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The Workation

Post-covid employee engagement Fiona Passantino, Late March 2022 What’s a “Workation”? It was bound to happen: the Workation. Even during peak Covid, travel was still possible. Most companies have extended work-at-home measures and the urge to get away from home,...

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Understanding Flow

Post-covid employee engagement Fiona Passantino, Early March 2022 Mihály Csíkszentmihályi first described what’s known as a state of “flow” in 1990, as a particular state of consciousness where we feel and perform our best; completely immersed in an activity. Ego,...

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Radical Listening

Post-covid employee engagement Fiona Passantino, Late February 2022 As we come out of lockdown and enter the Post-Covid period in our history, listening to what we need is more important than ever. Good listening campaigns are based on many levels: the “Listen and...

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Future Mapping

Post-covid employee engagement Fiona Passantino, February 2022 Beyond Succession Planning In any organization, people come and go. Even the best companies have employee churn, and until now, no algorithm has been invented that can successfully predict who will leave...

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Exploring New Work Models

Post-covid employee engagement Fiona Passantino, late January 2022 The Many-headed “Hybrid” Hydra We’ve gone back and forth for months now. How do we go back to work “when all this is over”? Do we mandate a full physical return? Do we go fully remote? Adopt a...

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NonBoarding

Post-covid employee engagement Fiona Passantino, January 2022 Remember those first few weeks, months, at a new job? How lost and useless you might have felt? Overwhelmed with new information, hundreds of names to remember, a raft of new tools, platforms, processes and...

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Here we are, now.

Post-covid employee engagement Fiona Passantino, Late December 2021 Another year comes to a close. If we look at our exact moment in history right now, we are in the second year of a Global Pandemic, and nearly at the end of the alphabet soup of Covid variants. We are...

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Why EX is the new CX

Post-covid employee engagement Fiona Passantino, December 2021 Gallup recently revealed that only 31% of the US working population describe themselves as engaged. The least engaged were leaders and mid-level managers[i]. The Great Resignation is here and it’s...

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Flipping the Org Chart

Post-covid employee engagement Fiona Passantino, November 2021 A group of heroes were on a mythical journey East, searching for spiritual renewal. They met with obstacles, adventure, danger and moments in darkness and despair. The men were accompanied by a servant,...

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Another employee survey? Fine. But this time, do something.

Post-covid employee engagement Fiona Passantino, October 2021 Another email in your inbox from HR. “How are you doing? How do you feel about working here?” Another employee survey with the headline: We care about your opinion! Surveys are great. For management. They...

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