Hot off the press…

Fiona writes two in-depth articles on the AI-Human experience, exploring one urgent topic each time.

Find bold, new thoughts and ideas on AI, leadership and inspiration at work, complete with hand-drawn comics and impactful visuals. Sign up to receive them in your mailbox hot off the press.

“Are these written by AI? No! I am one of these weird people who loves to write and draw. AI helps me gather my thoughts and explore topics more deeply and is always there for a chat.”

Browse the archive

We Humans believe in the things we can see…

The day the Easter Bunny came to work

Post-covid employee engagement Fiona Passantino, Late April, 2022 A Case Study April 2022. As case numbers dwindle down and mask mandates are removed, distance orders relaxed and days in quarantine no longer a “thing”, it was time to start trickling back in to the...

READ MORE

Handing back 5%

Post-covid employee engagement Fiona Passantino, Early April, 2022 The experiment Way back when Covid was sweeping through our lives for the first time, we had no idea what to expect. We were sent home in large numbers, teams pulled apart and projects implemented in a...

READ MORE

The Workation

Post-covid employee engagement Fiona Passantino, Late March 2022 What’s a “Workation”? It was bound to happen: the Workation. Even during peak Covid, travel was still possible. Most companies have extended work-at-home measures and the urge to get away from home,...

READ MORE

Understanding Flow

Post-covid employee engagement Fiona Passantino, Early March 2022 Mihály Csíkszentmihályi first described what’s known as a state of “flow” in 1990, as a particular state of consciousness where we feel and perform our best; completely immersed in an activity. Ego,...

READ MORE

Radical Listening

Post-covid employee engagement Fiona Passantino, Late February 2022 As we come out of lockdown and enter the Post-Covid period in our history, listening to what we need is more important than ever. Good listening campaigns are based on many levels: the “Listen and...

READ MORE

Future Mapping

Post-covid employee engagement Fiona Passantino, February 2022 Beyond Succession Planning In any organization, people come and go. Even the best companies have employee churn, and until now, no algorithm has been invented that can successfully predict who will leave...

READ MORE

Exploring New Work Models

Post-covid employee engagement Fiona Passantino, late January 2022 The Many-headed “Hybrid” Hydra We’ve gone back and forth for months now. How do we go back to work “when all this is over”? Do we mandate a full physical return? Do we go fully remote? Adopt a...

READ MORE

NonBoarding

Post-covid employee engagement Fiona Passantino, January 2022 Remember those first few weeks, months, at a new job? How lost and useless you might have felt? Overwhelmed with new information, hundreds of names to remember, a raft of new tools, platforms, processes and...

READ MORE

Here we are, now.

Post-covid employee engagement Fiona Passantino, Late December 2021 Another year comes to a close. If we look at our exact moment in history right now, we are in the second year of a Global Pandemic, and nearly at the end of the alphabet soup of Covid variants. We are...

READ MORE

Why EX is the new CX

Post-covid employee engagement Fiona Passantino, December 2021 Gallup recently revealed that only 31% of the US working population describe themselves as engaged. The least engaged were leaders and mid-level managers[i]. The Great Resignation is here and it’s...

READ MORE
Flipping the Org Chart

Flipping the Org Chart

An organization with a flipped org chart is one where the people doing the talking and ideation are the same ones in the field interacting with the customer. The people doing the listening and implementing are the leaders. The traditional, top-down org chart is...

READ MORE