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Find fresh comics and articles on today’s dynamic workplace. Posted twice a month, articles focus on the AI-Human connection, effective leadership and our engagement and joy at work.

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We Humans believe in the things we can see…

Quantum Computing

Quantum Computing

AI-Powered Leadership Fiona Passantino, late April, 2024 AI software is advancing at lightning speed. But what about the hardware? Moore's Law states that the number of transistors on a microchip doubles every two years. This drives computing power. But there are...

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Women in AI

Women in AI

AI-Powered Leadership Fiona Passantino, early APril 2024 AI is one of the world’s fastest growing industries in 2024, predicted to grow 38% until 2030[i]. But in this exciting space with room to expand, why are only 22% of AI employees female[ii]? Like many things,...

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The EU AI Act Explained

The EU AI Act Explained

AI-Powered Leadership Fiona Passantino, Early March 2024 Designed to make sure Artificial Intelligence (AI) is used safely and ethically across Europe, the EU AI Act like a rulebook for AI development and use. AI is a powerful tool, but it can also be risky. What’s...

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The AI Integration Roadmap

The AI Integration Roadmap

AI-Powered Leadership Fiona Passantino, late February 2024 No matter where your organization stands on the spectrum of AI understanding and adoption, the process of AI integration follows a fairly predictable path. Having a roadmap to shine a light on what needs to...

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Building APIs

Building APIs

AI-Powered Leadership Fiona Passantino, early February 2024 It’s impossible to use Enterprise AI without understanding the API. The AI-powered leader will need to deeply understand what this is, how it works, what you need to make it run, and whether or not it’s worth...

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AI-Powered Talent Retention

AI-Powered Talent Retention

AI-Powered Leadership Fiona Passantino, early February 2024 AI is changing the talent acquisition landscape; some 63% of European companies and 99% of US Fortune 500 companies use AI to recruit. On the other side of the talent divide, 75% of applicants use AI to help...

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What’s Your Stack?

What’s Your Stack?

AI-Powered Leadership Fiona Passantino, late January 2024 In the AI-Powered workflow, your “stack” is the selection of AI you use together to meet all your varied needs. There’s no time to road test every single one of these and still carry on with your full-time job....

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The Irritating Conundrum of AI-Human Alignment

The Irritating Conundrum of AI-Human Alignment

AI-Powered Leadership Fiona Passantino, early January 2024 Have you ever entered what you believe is a perfectly harmless prompt only to have a long scolding response from a machine, that our request is somehow improper and thus unanswerable? Why do LLMs feel they...

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AI Center of Excellence

AI Center of Excellence

AI-Powered Leadership Fiona Passantino, late December 2023 The AI-powered leader wants a sustainable, continuously repeating AI maturity cycle within the organisation. A multidisciplinary AI Centre of Excellence (AI CoE) brings together expertise, best practices, and...

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Build-a-Bot: A Guide to GPTs

Build-a-Bot: A Guide to GPTs

AI-Powered Leadership Fiona Passantino, early December 2023 OpenAI’s GPT Builder allows premium users to build their own version of the foundational model that provide specific information based on the instructions, data and reference material you provide. These...

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How We’re About to be 10x-ed

How We’re About to be 10x-ed

AI-Powered Leadership Fiona Passantino, late November 2023 As non-technical professionals are learning about AI and, one by one, incorporating it into their workflows, the bar will slowly be raised about the office. Employees will soon be expected to handle a wider...

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Reinvention of the Freelancer

Reinvention of the Freelancer

AI-Powered Leadership Fiona Passantino, early November 2023 If you’re working at a company, AI will likely transform your role, rather than eliminate it. But if you’re a freelancer who takes on certain creative tasks for organizations, your Human skills may soon be...

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AI-Powered Onboarding

AI-Powered Onboarding

AI-Powered Leadership Fiona Passantino, late October 2023 Only 12% of employees found that their organization does a good job with the onboarding experience[i]. But ChatGPT and Midjourney can combine powerfully to give the new joiner a highly personalized, energetic...

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The Digital Nomads of Madeira

The Digital Nomads of Madeira

Post-covid Leadership Fiona Passantino, early October 2023 Thanks to the tools a pandemic built, the global “Digital Nomad” culture and lifestyle is a growing phenomenon. The freedom to live in beautiful places while still logging in at work, experiencing high levels...

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Voice AI

Post-covid Leadership Fiona Passantino, late September 2023 A two-minute audio clip is all you need to clone a voice; before you know it, you are listening to yourself reciting poetry in French or asking where to find a reliable cat café in Japanese. Voice AI has the...

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Epic Communication

Post-covid Leadership Fiona Passantino, early September 2023 As our world becomes ever more complicated and process-oriented, we find our world becoming very small – our digital spaces, the constant distractions and the noise of our current media landscape. We need...

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AI-Powered HR: The Smooth Exit

Post-covid Leadership Fiona Passantino, late August 2023 Who has time for the offboarding ritual of employee knowledge transfer, contact collection and the all-important exit interview? Surely not the overworked HRBP with a looming annual re-org to hire for in Q3. And...

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The Power of Silence

Post-covid Leadership Fiona Passantino, early August 2023 In our current media landscape, with its abundance of information, constant chatter and noise, building in silence has become essential. Generative AI will thousandfold this condition as it issues forth content...

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Why AI Needs Us

Post-covid Leadership Fiona Passantino, early July 2023 With all the swirling emotions, it’s good to know that Humans still – and may always – have the edge when it comes to communicating with other Humans (which, thankfully, we are still doing). Why the absence of...

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AI-Powered Visual Communication

Using Midjourney for Professional Content Creation Post-covid Leadership Fiona Passantino, late June 2023 /imagine… an AI application that generates stunning, original art with the same ease as ChatGPT does for copy. Today’s content creators need visuals as much as...

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Urgency Management

Post-covid Leadership Fiona Passantino, early June 2023 Teams who hear the words “urgent” and “crisis” too often, the word begins to lose its meaning and eventually, it starts to get tuned out. If everything is urgent and all things need to happen “yesterday”, then...

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In-House Coaching

Post-covid Leadership Fiona Passantino, late May 2023 Leaders today need to be visible. Not just physically present for their teams but digitally, producing posts and thought leadership content for internal and external audiences. When words are needed, ChatGPT can...

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Making ChatGPT Your B*tch

Using AI for Professional Content Creation Post-covid Leadership Fiona Passantino, late April 2023 Leaders today need to be visible. Not just physically present for their teams but digitally, producing posts and thought leadership content for internal and external...

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The True Cost of our Disengagement

Post-covid Leadership Fiona Passantino, late April 2023 Whether by layoff, reorg or attrition, many businesses underestimate the true cost of losing talent, which goes beyond the obvious visible, “hard” expenses of payouts, fees, recruiting and training new employees....

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From “Single Use” to “Recycle” Mindset

Post-covid Leadership Fiona Passantino, early 2023 We suffer from a use-once-and-throw-away mindset. This goes for both plastics and people. Companies exhale and inhale staff on an annual cycle, but nothing ever truly disappears. The plastic particles from a...

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Ramadan at Work: A Guide for Getting it Right

Post-covid Leadership Fiona Passantino, late March 2023 Ramadan kareem! If you work in a diverse, international organization, chances are a portion of your workforce will be practicing Muslims; for an entire month starting March 22-23 (depending on the moon), they...

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Managing Rebels: Who They Are and What They Need

Post-covid leadership Fiona Passantino, Early March 2023 We all have one. The brash, high-performer with the big mouth. A fountain of radical ideas, constantly pushing back against the status quo. He bends the rules, ignores advice and does things his own way....

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Reaching the Factory Floor

Post-covid leadership Fiona Passantino, Late February 2023 For many multinationals, internal communication is split between the office workers and those on the factory floor. Plant and field workers have some of the hardest jobs and provide core value for the company....

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Quiet Quitting and Quiet Firing

Post-covid employee leadership Fiona Passantino, Mid-January 2023 “Quiet quitting" describes an employee who “switches off” psychologically; logging in, doing the bare minimum to avoid being fired or becoming burned out, and at the end of the day, logs off. No more...

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Engagement is About the Details

Post-covid employee engagement Fiona Passantino, Late December, 2022 Engagement Managers are often measured by how they move the needle on employee net promoter scores or attrition rates. But in fact, it’s all about the details. Conveying the feeling of being heard,...

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Speakers’ Pools

Post-covid employee engagement Fiona Passantino, Early November, 2022 Fattening the pipeline While some employees are happy doing the same thing every day for many years, most want to see a path forward, a plan to grow and evolve, and move up within the organization....

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Co-Crea-Paloozas

Post-covid employee engagement Fiona Passantino, Late September, 2022 New era, new values As we enter our post-Covid period in history, many organizations are taking a hard look in the mirror. Who are we? What do we stand for? What is our Meaning, and Purpose? Why are...

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Personas

Post-covid employee engagement Fiona Passantino, Early September, 2022 Hybrid is (still) here At any given time, some of us will be working from home and some will be in the office. That’s the current reality of “hybrid”: a shapeshifting concept that will likely...

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Gamification

Post-covid employee engagement Fiona Passantino, late-August, 2022 Where’s the fun? Work isn’t supposed to be “fun”. It’s serious, hard, challenging, and absorbing. Children have fun. Grownups engage in intellectual stimulation, meaning and purpose. There is no room...

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Purpose

Post-covid employee engagement Fiona Passantino, mid-August, 2022 And yet most of the time, company purpose is written by a small handful of marketing and communication professionals behind closed doors. Or an external company. About two-thirds of (US-based) employees...

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Finding the Funny

Post-covid employee engagement Fiona Passantino, Early June, 2022 Even if the deadlines are tight and the stakes are high, laughter is the best weapon against high-stress situations. One of the best restaurants in the Netherlands some years ago used to issue every...

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Navigating the Post-Covid Power flip

Post-covid employee engagement Fiona Passantino, Early May, 2022 The vacation that nearly wasn't... When the pressure is on, many people can only deal with high workload by working from home, away from distractions and spontaneous, new projects. In early May, 2022,...

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The day the Easter Bunny came to work

Post-covid employee engagement Fiona Passantino, Late April, 2022 A Case Study April 2022. As case numbers dwindle down and mask mandates are removed, distance orders relaxed and days in quarantine no longer a “thing”, it was time to start trickling back in to the...

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Handing back 5%

Post-covid employee engagement Fiona Passantino, Early April, 2022 The experiment Way back when Covid was sweeping through our lives for the first time, we had no idea what to expect. We were sent home in large numbers, teams pulled apart and projects implemented in a...

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The Workation

Post-covid employee engagement Fiona Passantino, Late March 2022 What’s a “Workation”? It was bound to happen: the Workation. Even during peak Covid, travel was still possible. Most companies have extended work-at-home measures and the urge to get away from home,...

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Understanding Flow

Post-covid employee engagement Fiona Passantino, Early March 2022 Mihály Csíkszentmihályi first described what’s known as a state of “flow” in 1990, as a particular state of consciousness where we feel and perform our best; completely immersed in an activity. Ego,...

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Radical Listening

Post-covid employee engagement Fiona Passantino, Late February 2022 As we come out of lockdown and enter the Post-Covid period in our history, listening to what we need is more important than ever. Good listening campaigns are based on many levels: the “Listen and...

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Future Mapping

Post-covid employee engagement Fiona Passantino, February 2022 Beyond Succession Planning In any organization, people come and go. Even the best companies have employee churn, and until now, no algorithm has been invented that can successfully predict who will leave...

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Exploring New Work Models

Post-covid employee engagement Fiona Passantino, late January 2022 The Many-headed “Hybrid” Hydra We’ve gone back and forth for months now. How do we go back to work “when all this is over”? Do we mandate a full physical return? Do we go fully remote? Adopt a...

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NonBoarding

Post-covid employee engagement Fiona Passantino, January 2022 Remember those first few weeks, months, at a new job? How lost and useless you might have felt? Overwhelmed with new information, hundreds of names to remember, a raft of new tools, platforms, processes and...

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Here we are, now.

Post-covid employee engagement Fiona Passantino, Late December 2021 Another year comes to a close. If we look at our exact moment in history right now, we are in the second year of a Global Pandemic, and nearly at the end of the alphabet soup of Covid variants. We are...

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Why EX is the new CX

Post-covid employee engagement Fiona Passantino, December 2021 Gallup recently revealed that only 31% of the US working population describe themselves as engaged. The least engaged were leaders and mid-level managers[i]. The Great Resignation is here and it's real....

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Flipping the Org Chart

Post-covid employee engagement Fiona Passantino, November 2021 A group of heroes were on a mythical journey East, searching for spiritual renewal. They met with obstacles, adventure, danger and moments in darkness and despair. The men were accompanied by a servant,...

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Another employee survey? Fine. But this time, do something.

Post-covid employee engagement Fiona Passantino, October 2021 Another email in your inbox from HR. “How are you doing? How do you feel about working here?” Another employee survey with the headline: We care about your opinion! Surveys are great. For management. They...

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