We talk about the empowerment of the non-technical community in the Age of AI. But what does “AI Power” actually look like? Today, I retell the story of my most recent “oh shit” moment during my recent adventures in VibeCoding that clarified my understanding of this weird moment in history.

I run a tiny business and host a few small, brochure websites that sell nothing, track nothing, log nothing, and offer little more than content and a place to find me. For years I have been paying hosting services, email services, traffic fees and my favorite, the unexplainable SSL certificate which we somehow never needed just a year or two ago but today can shut an otherwise working website down in seconds.

These many bills would arrive, year after year, and I would pay them dutifully. They would rise ever higher, until this year, when my bill was neatly double what it was last year.

And this time, instead of reaching for my credit card, I fired up my Claude assistant instead.[1]

  • “SSL/TLS”
  • “Let’s Encrypt SSL”
  • “AutoSSL”

It was late. But I didn’t care. The techno music was blasting, and I was involved in something incredible and new. I was having a real-time conversation with my very own endlessly patient and highly skilled Tech Bro, typing in commands that I didn’t understand, that seemed to be working. I would send in screenshots, Claude would explain what I was looking at, translating all the tech speak into normal English. It was utterly thrilling, bordering on surreal.

  • The domain’s DNS isn’t pointing to this hosting account
  • The domain has a redirect or proxy in front of it (like Cloudflare in proxy mode)

For an hour we unraveled the spaghetti of the c-panel, bundling, re-loading like a pro. Every once in a while, I would panic or lose my nerve, convinced I was about to accidentally delete all the files from my server. I was way out of my league technically, swimming out in very deep water. But Claude was right at home, calm and relentlessly positive, keeping me grounded and focused on the task. Just keep swimming, we are nearly there. I wasn’t sure what shocked me more: the hard tech capabilities or the soft, very Human coaching I was receiving along the way.

This went on for a while. The fortress my host had built around my c-panel, a service I was paying for, seemed to block every avenue we were trying to enter. By now, I had new SSL certificates for three domains, generated in about 25 minutes, which my AI assistant walked me through.

We were disabling their expensive, managed auto-renew service and replace it with the free one we had generated. Every once in a while, I would hit a wall and would have to reach out to my host tech support to ask them to disable this or the other back-end padlock. I surely wasn’t going to give up now.

The scene with tech support was even more bizarre, like something out of a movie. I would ask highly technical questions about exclusive back-end inroads that only a skilled software engineer would even know to ask, feed follow-ups through my own backend and work through the lines of defense, one system at a time.

The pauses between my reply and his answer kept getting longer and longer. The host support guy kept having to escalate my ever-stranger requests to his manager for approval. At a certain point, he just put me straight on with the manager so we could continue the conversation. I was put on hold a few times. Perhaps the manager was also seeking approval from a higher power. I would switch back and forth between my AI coach and the chat, each time getting fed a new request I barely understood.

It was amazing; all this had been accomplished with the free version of Claude and took about 1 ½ hours from start to finish. I had become Armchair Ironman, able to complete any complex technical task the bad guys could throw at me, surrounded by my small army of friendly AI assistants.

But then I began to get mad. Managed certificate renewals were just one out of a hundred ways the technical community hoodwinks and robs the rest of us; blackmails us into paying for made-up products and services, holding our websites and email service hostage. Just because they have a certain set of skills and speak a certain language we don’t.

I became angry enough to want out of the whole game; to move my websites to another host, even run them myself if I had to on a dedicated machine.

This is the face of AI-Power. Soon, there will no longer be barriers between left-brained and right-brained Humans. We will all be whiz-kid hackers, we will all have the communication skills of a guru. We will all be able to write code as well as poetry, create music, art, understand science, become wise in any of the ways we want, if we choose.

Software developers and SAAS businesses will be the first to feel the effect of an empowered non-technical population. Labs producing Large Language Models are working towards major advances in code writing, which is logical. Better coding models mean better AI, and the one who wins that battle wins the war. Coding AI services are therefore much more advanced than models specializing in communication, conversation, voice, audio and other “softer” areas.

There is a great debate about what AI is doing to us, to our own minds. I already see how my own writing, which I still do by hand, is beginning to sound like AI, just as my AI is starting to sound like me.

Is AI making us dumber? Or smarter? I feel certain skills atrophying day by day; my ability to read long blocks of text, translate from one language to the other or sit through YouTube explainers. At the same time, I have access to all the wisdom we Humans have combined to create if I know how to prompt for them, and I can learn about anything that drives my interest.


Need help with AI Integration?

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Working Humans is a bi-monthly podcast focusing on the AI and Human connection at work. Available on Apple and Spotify.

About Fiona Passantino


Fiona helps empower working Humans with AI integration, leadership and communication. Maximizing connection, engagement and creativity for more joy and inspiration into the workplace. A passionate keynote speaker, trainer, facilitator and coach, she is a prolific content producer, host of the podcast “Working Humans” and award-winning author of the “Comic Books for Executives” series. Her latest book is “The AI-Powered Professional.