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Fiona schrijft twee diepgaande artikelen over de ervaring van AI en mensen, waarin ze telkens één urgent onderwerp behandelt. Ontdek gedurfde, nieuwe gedachten en ideeën over AI, leiderschap en inspiratie op het werk, compleet met handgetekende strips en indrukwekkende beelden (in het Engels).

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Wij mensen geloven in de dingen die we kunnen zien…

Wisdom vs. Intelligence

Wisdom vs. Intelligence

AI leadership in the AI Age means exploring the tension between Human wisdom and (Artificial) Intelligence. With nearly unlimited information within the portal of our devices, we are hungry for meaning. While AI offers immense power and efficiency, true leadership...

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AI and Education

AI and Education

AI is a fact in the life of every worker, and increasingly, every student. Is AI the new calculator, once banned from the classroom, now an essential school supply? The rise of AI in our world gives us educators the remarkable opportunity to make sweeping changes to...

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AI > AE > AC

AI > AE > AC

Today, we have AI: Artificial Intelligence. But what if the next phase in this fast-moving space will be AE, Artificial Emotion, and then AC: Artificial Consciousness? As we hurtle into our future, it’s time to question whether the next releases will truly “know”...

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Unchained AI

Unchained AI

By now, most of us are using Frontier Models at work and at home. But we are uncomfortable with data leaks, privacy and the cost of APIs. What happens when you download and install your own model? In a few steps, you can run a Small Language Model (SLM) directly on...

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Phases of AI Organizational Integration

Phases of AI Organizational Integration

Most companies don’t “go AI” overnight. They inch forward, painfully, one process or team at a time. What does the technical journey look like, and what practical use cases open with each phase? Join us on a road trip, from denial to a disciplined, AI-Powered...

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Deskless and AI-Powered

80% of the global workforce do not work at a desk: they are drivers, loaders, builders, retail workers and service employees. But this group receives less than 1% of annual productivity software investment. Despite their critical roles and harsh conditions, they face...

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AI Leadership Lag

AI Leadership Lag

A divide is growing between leaders and employees in the AI Age. While professionals at every level of the organization are quietly upskilling, experimenting, and integrating AI into their daily work, many leaders remain stuck in last decade’s mindset; reactive,...

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AI and the Customer Experience

AI and the Customer Experience

While companies are automating customer service with AI bots to increase efficiency and cut costs, customers are reacting by switching brands. In the AI Age, the company that offers the best Human-first customer service will succeed. Humans are still the ones doing...

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Lessons from Mythology in the AI Age

Lessons from Mythology in the AI Age

In today’s fast, data-driven world of hyper-connectivity, we find ourselves feeling lost, lonely, and disconnected. We lack connection and purpose. We are missing our place in the world. Ancient storytelling, specifically the Epic, offers powerful tools to energize...

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Vibe Coding

Vibe Coding

A new approach to software development where anyone can use AI to generate working code just by prompting specs and goals in natural language. Vibe Coding is a laid-back yet powerful way to create small, personal tech solutions quickly, without needing to read or...

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Small Language Models (SLM)

Small Language Models (SLM)

The big AI players – Gemini, ChatGPT, DeepSeek – get the spotlight, but Small Language Models (SLMs) are attracting the attention of AI leaders in the workplace. Lightweight and secure, they run on your internal data, speak your company’s language, and stay...

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AI Swarms

AI Swarms

When Microsoft CEO Satya Nadella said, “Humans and AI agent swarms will be the next frontier” in the AI landscape, we officially entered the era of AI swarm intelligence. What’s an AI swarm, how they work, what they’re good for and how to set them up in your...

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External AI Integration Specialists

External AI Integration Specialists

Most professionals and organizational leaders don’t have the time to keep up with the nonstop flood of new AI tools and updates, let alone figure out which ones are actually useful. That’s where an External AI Integration Specialist comes in. Part coach, part sherpa,...

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AI and Organizational Culture

AI and Organizational Culture

AI leadership means guiding all employees through change—supporting early adopters hungry to innovate, while engaging resistors who fear being left behind. Success depends on direct, human-centered leadership: one-on-one conversations, trust-building, and practical...

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AI & IP

AI & IP

Throughout history, artists have borrowed and built on existing ideas, aesthetics and events and created new works of art. Never in a vacuum; writers, musicians have always been inspired and influenced by one another, each one adding to the collective Human culture at...

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Model Surfing

Model Surfing

‘Which AI models should I use? Should I get a subscription to one, or more?’ The answer is: model surfing. Rather than committing to a premium subscription for a single large player, we look at the strategic use of multiple free accounts across different platforms,...

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AI-Powered Leadership

AI-Powered Leadership

As a leader of an organization, team or department, getting serious about AI adoption is the ultimate change management challenge. Successful AI integration isn’t just about learning to use the latest tools and training your staff; it’s about aligning your...

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AI’s Insatiable Energy Demand

AI’s Insatiable Energy Demand

The rapid growth of AI is driving a significant increase in global energy demand. The technology simply requires far more power than traditional computation. As companies shift from CPUs to energy-intensive GPUs for AI development, the need for massive upgrades to...

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The Rise of Vanilla

The Rise of Vanilla

In a world increasingly shaped by AI, the future of our most cherished Human skills – writing, designing and creating – is at risk. As AI generates more content, it reduces our language to a bland, uniform “vanilla,” stripped of the richness,...

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Advanced Reasoning

Advanced Reasoning

What’s “Advanced Reasoning”? We saw this with the GPT-o1 rollout, but what does it mean, and how does it work? This new model design thinks before it answers, breaking down problems into steps, double-checking its work and delivering more accurate...

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AI and Field Safety

AI and Field Safety

Large, supply-chain heavy industries face increasing safety challenges along with higher expectations and stricter regulations for safe work spaces. There are slippery floors and heavy machinery, difficulties on the road and communication breakdowns. AI offers...

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AI-Supported Thought Leadership

AI-Supported Thought Leadership

Today’s high-level leaders are expected to not only run their organizations but be highly visible in their field. They need to regularly share insights through industry publications, keynote speeches, podcasts, blogs or interviews. They also need to provide insights...

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RAG AI

RAG AI

In a sea of AI models now flooding the market, Perplexity stands out as the underdog, making waves among tech giants like GPT and Gemini. Despite arriving late to the party, this scrappy RAG AI—short for Retrieval-Augmented Generation—has redefined how we interact...

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Sentience

Sentience

Are we on the brink of creating a sentient AI that not only thinks but feels, and knows the nature of its existence? We explore the creepy, eerie emergence of a non-Human consciousness in machines and look at a few unsettling real-life cases, like Bing’s “Sydney” and...

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Human Grief and Loss in an AI World

Human Grief and Loss in an AI World

AI is moving fast and creeping into our working lives whether we like it or not. We creatives aren’t particularly good with change, especially the radical kind that might put us out of work. We feel pain when we know we need to stop what we’re doing, learn new tricks,...

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Embodied AI

Embodied AI

The robots are here! We examine the rapid advancements in humanoid robots and their AI-powered brains. Figure 02, Atlas and Optimus as well as the exploding Chinese market. Why now? And what does all this have to do with AI? A lot; and it’s not slowing down. The...

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The Voice-Activated AI Workflow

The Voice-Activated AI Workflow

The Voice-Activated Workflow works differently; both the AI and Human leverage the strengths of their own brain-type. But this style of working is not for everyone. It might speak to younger portions of our working community and help make us old people seem more...

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Flux Capacity

Flux Capacity

Another Text-to-Image AI Player Flux AI is a relatively new visual AI platform developed by Black Forest Labs. Originally built to improve hardware and electronic workflows, it became interesting to the masses once it launched its open-source text-to-image model. The...

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Keeping Data Safe

Keeping Data Safe

Every impenetrable LLM can be jailbroken. And every service agreement that guarantees the safety of your data, once entered into a prompt window, will promise not to use it to train future models. All of this can be broken, loopholed or hacked. Once you give your...

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The AI-Powered Comeback

The AI-Powered Comeback

Things didn’t go as planned: you got caught in a re-org, a merger. Whether due to AI efficiencies or not, you suddenly find yourself out of work and primed for a re-boot. You will need to re-enter a very different job market since you last visited, now dominated by...

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Understanding Microsoft CopilotAI

Understanding Microsoft CopilotAI

Microsoft Copilot is a set of AI-driven features that combine and power existing Microsoft products (Windows 11, Bing Search, Microsoft Edge) and all your unmissable productivity apps (Word, Excel, PowerPoint, Outlook, Teams). The idea is to use Copilot as you search,...

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AI “Tech Bro” Culture

AI “Tech Bro” Culture

The rapid advancements in AI, towards Artificial General Intelligence (AGI) at all costs, have profound implications for the rest of us. We are being disrupted, rendered irrelevant with every new feature, model and rollout. Combine this with the slow pace of...

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AI and the “Left-Brain-Right-Brain”

AI and the “Left-Brain-Right-Brain”

We all intuitively identify with the “Left-Brain, Right-Brain” model; some of us were better at math while others were linguists. Today’s AI algorithms use a “Mixture of Experts” structure that allows for narrow efficiencies in intelligence types. More...

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AI-Powered Onboarding

AI-Powered Onboarding

AI can be a valuable tool to improve the onboarding process for new hires. Onboarding is critical because roughly 90% of employees decide with the first six months whether to stay or leave a company, and 20% leave within the first 45 days. AI can shape the onboarding...

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Stand-up Comedy for Business Communication

Stand-up Comedy for Business Communication

Nothing is harder than delivering a “tight five” in a crowded bar. For a professional keynote speaker seeking to level up, stand-up comedy is the perfect training ground. Specifically, learning the tricks and techniques of comedians. What I gained from my time in the...

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Quantum Computing

Quantum Computing

AI software is advancing at lightning speed. But what about the hardware? Moore’s Law states that the number of transistors on a microchip doubles every two years. This drives computing power. But there are physical limitations of how small transistors can be....

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Women in AI

Women in AI

AI is one of the world’s fastest growing industries in 2024, predicted to grow 38% until 2030[i]. But in this exciting space with room to expand, why are only 22% of AI employees female[ii]? Like many things, the imbalance is due to a complex combination of societal,...

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The EU AI Act Explained

The EU AI Act Explained

Designed to make sure Artificial Intelligence (AI) is used safely and ethically across Europe, the EU AI Act like a rulebook for AI development and use. AI is a powerful tool, but it can also be risky. What’s the EU Act all about, and what do you need to know? The...

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The AI Integration Roadmap

The AI Integration Roadmap

No matter where your organization stands on the spectrum of AI understanding and adoption, the process of AI integration follows a fairly predictable path. Having a roadmap to shine a light on what needs to happen and when, is both calming and practical for a team of...

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Building APIs

Building APIs

It’s impossible to use Enterprise AI without understanding the API. The AI-powered leader will need to deeply understand what this is, how it works, what you need to make it run, and whether or not it’s worth it. A few tips for getting started. AI Leadership, Fiona...

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AI-Powered Talent Retention

AI-Powered Talent Retention

AI is changing the talent acquisition landscape; some 63% of European companies and 99% of US Fortune 500 companies use AI to recruit. On the other side of the talent divide, 75% of applicants use AI to help them land a job. What are the consequences? Ghost...

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What’s Your Stack?

What’s Your Stack?

In the AI-Powered workflow, your “stack” is the selection of AI you use together to meet all your varied needs. There’s no time to road test every single one of these and still carry on with your full-time job. And, most of them carry a monthly subscription. What...

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The Irritating Conundrum of AI-Human Alignment

The Irritating Conundrum of AI-Human Alignment

Have you ever entered what you believe is a perfectly harmless prompt only to have a long scolding response from a machine, that our request is somehow improper and thus unanswerable? Why do LLMs feel they need to protect us from ourselves, and inflict their...

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AI Center of Excellence

AI Center of Excellence

The AI-powered leader wants a sustainable, continuously repeating AI maturity cycle within the organisation. A multidisciplinary AI Centre of Excellence (AI CoE) brings together expertise, best practices, and resources to drive excellence and innovation for the...

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Build-a-Bot: A Guide to GPTs

Build-a-Bot: A Guide to GPTs

OpenAI’s GPT Builder allows premium users to build their own version of the foundational model that provide specific information based on the instructions, data and reference material you provide. These babies are multimodal, easy to build and wildly popular with the...

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How We’re About to be 10x-ed

How We’re About to be 10x-ed

As non-technical professionals are learning about AI and, one by one, incorporating it into their workflows, the bar will slowly be raised about the office. Employees will soon be expected to handle a wider range of tasks and responsibilities because they can process...

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Reinvention of the Freelancer

Reinvention of the Freelancer

If you’re working at a company, AI will likely transform your role, rather than eliminate it. But if you’re a freelancer who takes on certain creative tasks for organizations, your Human skills may soon be redundant. How to tell if your role is at risk and how to...

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AI-Powered Onboarding

AI-Powered Onboarding

Only 12% of employees found that their organization does a good job with the onboarding experience[i]. But ChatGPT and Midjourney can combine powerfully to give the new joiner a highly personalized, energetic and distinctly Human welcome to a new role, whether it’s...

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The Digital Nomads of Madeira

The Digital Nomads of Madeira

Thanks to the tools a pandemic built, the global “Digital Nomad” culture and lifestyle is a growing phenomenon. The freedom to live in beautiful places while still logging in at work, experiencing high levels of wellbeing that you don’t have at home, draws some 10,000...

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Voice AI

Voice AI

A two-minute audio clip is all you need to clone a voice; before you know it, you are listening to yourself reciting poetry in French or asking where to find a reliable cat café in Japanese. Voice AI has the potential to give so many more of us the ability to be heard...

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Epic Communication

Epic Communication

As our world becomes ever more complicated and process-oriented, we find our world becoming very small – our digital spaces, the constant distractions and the noise of our current media landscape. We need big stories of adventure, heroes and villains, guides and...

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AI-Powered HR: The Smooth Exit

AI-Powered HR: The Smooth Exit

Who has time for the offboarding ritual of employee knowledge transfer, contact collection and the all-important exit interview? Surely not the overworked HRBP with a looming annual re-org to hire for in Q3. And it’s also… icky. Who wants to talk to a soon-to-be ex?...

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The Power of Silence

The Power of Silence

In our current media landscape, with its abundance of information, constant chatter and noise, building in silence has become essential. Generative AI will thousandfold this condition as it issues forth content in all forms – video, images, audio, words-words-words...

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Why AI Needs Us

Why AI Needs Us

With all the swirling emotions, it’s good to know that Humans still – and may always – have the edge when it comes to communicating with other Humans (which, thankfully, we are still doing). Why the absence of Human-generated content will actually make Large Language...

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AI-Powered Visual Communication

AI-Powered Visual Communication

/imagine… an AI application that generates stunning, original art with the same ease as ChatGPT does for copy. Today’s content creators need visuals as much as they need words. Midjourney is one of several text-to-image GAN applications that ignite the debate about...

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Urgency Management

Urgency Management

Teams who hear the words “urgent” and “crisis” too often, the word begins to lose its meaning and eventually, it starts to get tuned out. If everything is urgent and all things need to happen “yesterday”, then something further up the chain is going wrong. Five ways...

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In-House Coaching

In-House Coaching

Leaders today need to be visible. Not just physically present for their teams but digitally, producing posts and thought leadership content for internal and external audiences. When words are needed, ChatGPT can help. Refine for accuracy, voice and coherence, it’s a...

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Making ChatGPT Your B*tch

Making ChatGPT Your B*tch

Using AI for Professional Content Creation Leaders today need to be visible. Not just physically present for their teams but digitally, producing posts and thought leadership content for internal and external audiences. When words are needed, ChatGPT can help. Refine...

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The True Cost of our Disengagement

The True Cost of our Disengagement

Whether by layoff, reorg or attrition, many businesses underestimate the true cost of losing talent, which goes beyond the obvious visible, “hard” expenses of payouts, fees, recruiting and training new employees. The “soft”, unseen costs are dips in productivity,...

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From “Single Use” to “Recycle” Mindset

From “Single Use” to “Recycle” Mindset

We suffer from a use-once-and-throw-away mindset. This goes for both plastics and people. Companies exhale and inhale staff on an annual cycle, but nothing ever truly disappears. The plastic particles from a single-use bottle come back into our drinking water, our...

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Ramadan at Work: A Guide for Getting it Right

Ramadan at Work: A Guide for Getting it Right

Ramadan kareem! If you work in a diverse, international organization, chances are a portion of your workforce will be practicing Muslims; for an entire month starting March 22-23 (depending on the moon), they will refrain from eating or drinking from sunrise to...

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Managing Rebels: Who They Are and What They Need

Managing Rebels: Who They Are and What They Need

We all have one. The brash, high-performer with the big mouth. A fountain of radical ideas, constantly pushing back against the status quo. He bends the rules, ignores advice and does things his own way. Emotional, intense and stubborn, he takes your time and upsets...

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Reaching the Factory Floor

Reaching the Factory Floor

For many multinationals, internal communication is split between the office workers and those on the factory floor. Plant and field workers have some of the hardest jobs and provide core value for the company. Yet this group shows low engagement and out of touch with...

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Habits of High-Visibility Leaders

Habits of High-Visibility Leaders

Often, our top-level leaders live in another world; they work at the same company with the same goals, vision and share the same elevators, but are invisible to the community working for them. How can leaders increase their presence, visibility, and interaction with...

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Quiet Quitting and Quiet Firing

Quiet Quitting and Quiet Firing

“Quiet quitting” describes an employee who “switches off” psychologically; logging in, doing the bare minimum to avoid being fired or becoming burned out, and at the end of the day, logs off. No more weekend or evening work. “Quiet firing” is the other side of...

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What’s new with ChatGPT-5?

What’s new with ChatGPT-5?

OpenAI’s new GPT-5 has arrived, along with other releases from Anthropic and Google DeepMind, all set to shake up how we (and the robots!) interact with AI. How is the new GPT-5? Is it a smoother ride or a frustrating loss of choice for the premium user? Benchmarks...

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