Burn-In

Post-covid employee engagement Fiona Passantino, Early December, 2022 We all know what “burn-out” is: a medical-emotional condition that can be identified and quantified. “Burn-in” is an invisible, little-known phenomenon that affects high-functioning teams and is...

Personas

Post-covid employee engagement Fiona Passantino, Early September, 2022 Hybrid is (still) here At any given time, some of us will be working from home and some will be in the office. That’s the current reality of “hybrid”: a shapeshifting concept that will likely...

Gamification

Post-covid employee engagement Fiona Passantino, late-August, 2022 Where’s the fun? Work isn’t supposed to be “fun”. It’s serious, hard, challenging, and absorbing. Children have fun. Grownups engage in intellectual stimulation, meaning and purpose. There is no room...

Purpose

Post-covid employee engagement Fiona Passantino, mid-August, 2022 And yet most of the time, company purpose is written by a small handful of marketing and communication professionals behind closed doors. Or an external company. About two-thirds of (US-based) employees...