by fionapass | Jun 5, 2023 | engagement
Teams who hear the words “urgent” and “crisis” too often, the word begins to lose its meaning and eventually, it starts to get tuned out. If everything is urgent and all things need to happen “yesterday”, then something further up the chain is going wrong. Five ways...
by fionapass | Dec 4, 2022 | engagement
We all know what “burn-out” is: a medical-emotional condition that can be identified and quantified. “Burn-in” is an invisible, little-known phenomenon that affects high-functioning teams and is just as dangerous. How do you know if your team is in danger of...
by fionapass | Jun 11, 2022 | engagement
Employee Engagement Fiona Passantino, Early June, 2022 One of the best restaurants in the Netherlands some years ago used to issue every table with a small plastic cow. People would be seated and the waiters left the room. No drinks, amuses or bread were served....
