Urgency Management

Urgency Management

Teams who hear the words “urgent” and “crisis” too often, the word begins to lose its meaning and eventually, it starts to get tuned out. If everything is urgent and all things need to happen “yesterday”, then something further up the chain is going wrong. Five ways...
Burn-In

Burn-In

We all know what “burn-out” is: a medical-emotional condition that can be identified and quantified. “Burn-in” is an invisible, little-known phenomenon that affects high-functioning teams and is just as dangerous. How do you know if your team is in danger of...